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Shop, Collect & Redeem!
Earn Points as You Shop!
For every $10.00 spent, you’ll earn 10 points
10 points = BND $1.00 off your next purchase! (in which you can redeem for future purchases in-store)
Start collecting points and save more on your future hauls now!
T&C apply.
Customer Service Whatsapp Hotline
Whatsapp us at +673 8281788 for inquiries
FAQs (see more below)
What are the payment method for online orders?
- Credit Card Payment [VISA, MSC, AMEX etc] are accepted
- BIBD TRANSFER: 00-015-01-005647-2
- BAIDURI TRANSFER: 09-00-117-503-359
- Pocket App
Account Name: Medic Pro Supplies Enterprise
Do we provide delivery service & how much is the fee?
We provide delivery service across all Brunei Districts with charges based on areas:
- Brunei – Muara $4.00
- Tutong & Temburong $5.00
- Kuala Belait $6.00
*Spend over $65.00 & enjoy free delivery to your doorstep*
Note: Delivery will take at least 2-3 days after placing order. No delivery will be made on Public holiday & Sunday and no minimum order required to proceed.
Can I change my delivery address?
Yes. You may request to change your delivery address before your order gets dispatched.
Please WhatsApp us as soon as possible with your updated delivery details. We’ll do our best to accommodate your request before your order leaves our store.
When can I collect my order from the branch?
Orders are typically ready for collection within 3 hours. If an item needs to be transferred from another branch, please allow 1–2 additional days for your order to be prepared.
When collecting your order, simply provide your Order # to our cashier for verification.
Can I add more products after placing my order?
Yes. Simply place a new order for the additional items and WhatsApp us your new Order #. We’ll be happy to combine your orders into one.
For multiple orders placed with delivery, your delivery fee will be combined and charged only once.
What if the product I’m looking for is not available?
Let us know what you’d like to see in our collection. Send us your request via WhatsApp, cause your next beauty favorite might be on its way.
What if the product doesn’t meet my expectations?
We cannot guarantee all products work as advertised, as everyone's skin condition differ individually, so results can vary from person to person. While we do our best to offer products that meet your needs, we cannot guarantee that every product will work the same way for everyone.



